Call Centers in the Philippines are sprouting like mushrooms. Many of our friends and relatives are working for these call center companies. Thank God for these call centers too, they have given jobs to thousands of Filipinos based in the Philippines.
I’m not sure if these call centers are using like virtual ACD call center systems but it would be interesting to go into one of these companies and see how they go about their daily business. These call centers are actually up and about 24 hours a day so, their employees also go into different shifts. I have a friend who usually works on the graveyard shift and as result, becomes often sick and weak. I guess if you are into a career like this, you must be armed with a lot of vitamins, supplements and proper diet as your sleep pattern changes according to your shift. I’m not sure if I can do this kind of work but I salute those who work hard to earn a living and support their respective families.